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Materials

Module 1 - Team Development


Weekly Topics Documents Videos
1 - Attracting Applicants
Team Development - Weekly Topics - 2021
Hiring Ad
Applicant Resource List
Applicant Resource List - Sample
Resume Phone Call - Script
Application Meeting Email
Applicant Declined Letter
Attracting Applicants - Intro
Attracting Applicants - Demo
2 - Application Meeting
Application for Employment
Application for Employment - Sample
Application Meeting - Intro
Application Meeting - Demo
CA Testimonial - Demo
3 - Initial Interviews
Applicant Test
Applicant Test - Sample
Panel Interview Questions
Initial Interviews - Intro
Panel Interview - Demo
4 - Final Interviews
Applicant Script
Final Interview Test
Final Interview Test - Sample
Reference Questions
Reference Questions - Sample
Employment Agreement - Sample
Final Interviews - Intro
Guidelines for Wages
Training Interview - Demo
5 - Training Schedule
Job Duties - Training
Training Scripts - Outline
Alternative Workweek
Employment Schedule
Employment Schedule - Sample
Training Schedule - Intro
Alternative Workweek
6 - Hiring a DC
DC Hiring Sequence
DC Resource List
DC Applicant Declined Letter
DC Job Duties
DC Employment Agreement - Sample
Hiring a DC - Intro
Matching Adjustment Techniques
7 - Job Duties
Job Duties - Primary CA
Job Duties - Reception A
Job Duties - Reception B
Job Duties - New Patients
Request for Time Off
Request for Time Off - Sample
Written Warning
Written Warning - Sample
Employment Termination
Employment Termination - Sample
Exit Interview
Exit Interview - Sample
Job Duties - Intro
Improving Poor Performance
8 - Performance Evaluation
Performance Evaluation
Performance Evaluation - Sample
Performance Evaluation - Script
Performance Evaluation - Intro

Module 2 - New Patient


Weekly Topics Documents Videos
1 - Memorable Welcome
New Patient - Weekly Topics - 2020
New Patient Sequence
New Patient Schedule
Patient Information
Patient Information - Sample
New Patient Scheduling - Script
Memorable Welcome - Script
Memorable Welcome - Intro
Memorable Welcome - Demo
New Patient Phone-In - Demo
New Patient Sequence - Demo
2 - Subluxation Education
Subluxation Information
Subluxation Information - Script
Records Release
Case Types
HIPAA Policies
Arbitration Agreement and Informed Consent
Consent to Provide Care for a Minor
Subluxation Education - Intro
Subluxation Education - Demo
3 - Consultation Details
Consultation Details
Consultation Details - Sample
Opinions About Chiropractic - Script
Consultation Details - Script
Related Symptoms - Script
Related Symptoms - Reference Guide
Consultation Details - Intro
Consultation Details - Demo
4 - Primary Concerns
Primary Concerns - Script
Primary Concerns - Intro
Primary Concerns - Demo
5 - DC Examination
Examination Details
Examination Details - Sample
DC Examination - Script
Summary of Charges
Summary of Charges - Sample
Conclude DC Examination - Script
DC Examination - Intro
DC Examination - Demo
DC Examination Preparation
6 - CA Examination
CA Examination - Outline & Script
CA Examination - Intro
CA Examination - Demo
7 - New Patient Completion
New Patient Completion - Script
Subluxation Degeneration
Icing Instructions
Notice of Appointment
Notice of Appointment - Sample
Release from Work
Release from Work - Sample
Welcome Letter - Sample
New Patient Completion - Intro
New Patient Completion - Demo
Pre-ROF Visits
Pre-ROF Visits - Demo
8 - Reactivating New Patients
Reactivating New Patient - Outline
Reactivating New Patient - Intro
Reactivating New Patient - Demo

Module 3 - Report of Findings


Weekly Topics Documents Videos
1 - Prepare for the ROF
Report of Findings (ROF) - Weekly Topics - 2020
Prepare for the Report of Findings - Script
Report of Findings Check List
Report of Findings - Outline
ROF Preparation - Intro
Report of Findings - Demo
2 - Greet Patient & Spouse
Greet Patient & Spouse - Outline
Greet Patient & Spouse - Script
Greet Patient & Spouse - Intro
Great Patient & Spouse - Demo
3 - CA Delivers the ROF
CA Delivers the Report of Findings - Outline
CA Delivers the Report of Findings - Script
CA Delivers the ROF - Intro
Prepare CA for ROF - Demo
4 - Review Subluxations
Review Subluxations - Outline
Review Subluxations - Script
Review Subluxations - Intro
Review Subluxations - Demo
X-ray Results - Demo
Neuropatholator & Degeneration - Demo
5 - Future Health Projections
Future Health Projections - Script
Future Health Projections - Intro
Future Health Projections - Demo
6 - Creating Care Plans
Creating Care Plans - Outline
Our Report of Findings
Our Report of Findings - Script
Corrective Care Worksheet
Corrective Care Worksheet - Sample
Creating Care Plans - Intro
Creating Care Plans - Demo
Health Talks - Demo
Commitment Level - Demo
7 - Insurance Forms
Diagnosis List
Diagnosis List - Sample
Insurance Verification - GI
Accident Questionnaire - PI
Notice of Doctor's Lien - PI
Insurance Forms - Intro
8 - Reactivating New Patient ROF
Reactivating New Patient ROF - Outline
Reactivating New Patient ROF - Intro
Reactivating New Patient ROF - Demo

Module 4 - Financial Arrangements


Weekly Topics Documents Videos
1 - Requirements for Acceptance
Financial Arrangements - Weekly Topics - 2021
Requirements for Acceptance - Script
Requirements for Acceptance - Intro
Requirements for Acceptance - Demo
2 - Care Plan Objections
Care Plan Objections - Outline
Care Plan Objections - Script
Care Plan Objections - Intro
Care Plan Objections - Demo
Care Plan Objections - PowerPoint
3 - Financial Arrangements
Financial Arrangements - Outline
Financial Arrangements - Script
Corrective Care - Financial Arrangements
Corrective Care - Financial Arrangements - Sample
Financial Arrangements - Intro
Financial Arrangements - Demo
Financial Arrangements - PowerPoint
4 - Insurance Payments
Insurance Payments - Outline
Corrective Care - Lump Sum - Sample
Corrective Care - Co-Pay - Sample
Corrective Care - Third Party - Sample
Insurance Payments - Intro
Insurance Payments - PowerPoint
Corrective Care - Insurance Lump Sum - PowerPoint
Corrective Care - Insurance Co-Pay - PowerPoint
Corrective Care - Third Party PI - PowerPoint
5 - Financial Objections
Financial Objections - Outline
Financial Objections - Script
Corrective Care - Modified - Sample
Alternative Financing Agreement
Financial Objections - Intro
Financial Objections - Demo
Insurance Not Accepted - Demo
Financial Objections - PowerPoint
6 - First Adjustment
First Adjustment - Outline
First Adjustment - Script
First Adjustment - Intro
First Adjustment - Demo
First Adjustment Phone Call - Demo
7 - ROF Completion
ROF Completion - Outline
Enrollment Tracking
Enrollment Tracking - Sample
Professional Fee Schedule
Terms of Acceptance
Chiropractic Care Agreement
ROF Completion - Intro
ROF Completion - Demo
ROF Completion Hand Off - Demo
8 - Family Care Plans
Family Care Plans - Outline
Family Care Plans - Script
Family Care Plans - Intro
Spinal Screening for Spouse - Demo
Spouse Assisted Exercises - Demo

Module 5 - Lifetime Care


Weekly Topics Documents Videos
1 - Ongoing Visits
Lifetime Care - Weekly Topics - 2021
Care Plan Appointments - Sample
Call Form
Call Form - Sample
Call Form - Spanish
Ouch Form
Ouch Form - Sample
Ouch Form - Spanish
Travel Card - GI
Travel Card - GI - Sample
Ongoing Visits - Intro
Ongoing Visits - Demo
Chiropractic Table-Talk
Ouch & Call Forms - Demo
Office Tour - Demo
2 - DC Ongoing Visits
DC Ongoing Visits - Outline
DC Ongoing Visits - Script
DC Ongoing Visits - Intro
Consistent Adjustment Techniques
3 - Recurring Payments
Recurring Payments - Outline
Recurring Payments - Script
Negotiation Techniques - Script
Recurring Payments - Intro
New Payment Arrangements - Demo
4 - Missed Appointments
Missed Appointments - Outline
Missed Appointments - Script
Missed Appointment List
Missed Appointment List - Sample
Patient Alert Form
Patient Alert Form - Sample
Recall Letter
Exit Exam - Script
Missed Appointments - Intro
Missed Appointments - Demo
Missed Appointments Emphasized - Demo
5 - Tenth Visit Check Up
Tenth Visit Check Up - Outline
Tenth Visit Check Up - Script
Tenth Visit Survey
Tenth Visit Survey - Sample
Tenth Visit Check Up - Intro
Tenth Visit Check Up - Demo
6 - Progress Exams
Progress Exams - Outline
Progress Exams - Script
Progress Examination
Progress Examination - Sample
Progress Exams - Intro
Progress Exam Day 1 - Demo
Progress Exam Day 2 - Demo
7 - Corrective Care Completion
Corrective Care Completion - Script
Corrective Care Completion
Corrective Care Completion - Sample
Daily Exercises
Daily Exercises - Spanish
Corrective Care Completion - Intro
Corrective Care Completion - Demo
Daily Exercises - Demo
8 - Care Plan Renewal
Care Plan Renewal - Outline
Care Plan Renewal - Script
Supportive Care Worksheet
Supportive Care Worksheet - Sample
Care Plan Renewal - Intro
Care Plan Renewal - Demo
Supportive Care Worksheet - PowerPoint

Module 6 - Goals and Marketing


Weekly Topics Documents Videos
1 - Achieving Your Goals
Goals and Marketing - Weekly Topics - 2021
Yearly Goals
Goals Form (Career - Sample)
Goals Form (Financial - Sample)
Bonus - Net Revenue
Bonus - Report of Findings
Achieving Your Goals - Intro
Weekly Practice Accounting - Demo
Debt Reduction System
2 - Team Accountability
Team Accountability - Outline & Script
Marketing Source Report
Marketing Source Report - Sample
Marketing Calendar
Marketing Calendar - Sample
Team Accountability - Intro
Team Accountability - Demo
Team Accountability - CA Meeting - Demo
3 - Progress Reports
Weekly Report
Weekly Report - Sample
Success Rate Report
Success Rate Report - Sample
Progress Reports - Intro
Success Rate Reports - Intro
4 - Referral Marketing
Referral Marketing - Outline & Script
Testimonial Marketing - Outline & Sample
Testimonial Questions
Coupon Marketing - Outline
Appreciation Marketing - Outline
Appreciation Postcard - Sample
Referral Marketing - Intro
Referral Marketing - Demo
Referral Scheduled - Reception
Coupon Marketing - Demo
Patient Appreciation - Example
5 - Health Talk Marketing
Health Talk - Menu
Health Talk Marketing - Intro
Orientation Health Talk - Demo
Nutrition Health Talk - Demo
Close for Health Talks - Demo
6 - Spinal Screening Marketing
Spinal Screening Marketing - Outline & Script
Chamber of Commerce Marketing - Outline
Stress Survey
Stress Survey - Sample
Spinal Screening Certificate
Spinal Screening Marketing - Intro
Spinal Screening Marketing - Demo
7 - Internet Marketing
Internet Marketing - Outline
Patient Demographic Questions
Internet Marketing - Intro
Practice Promo Video - Sample
8 - Reactivation Marketing
Reactivation Marketing - Outline & Script
Reactivation Marketing - Intro

Testimonials

If you are looking to have a motivated, well trained, staff-driven practice, DC Trainings is the training program for you. After 13 years in practice, my team has never been more focused on our practice goals.
Dr. John Knych DC
Vacaville Chiropractic
Vacaville, CA
Dr. Sawyer's trainings have made me a much stronger leader and has helped me strengthen my practice. After over 25 years in practice, I am in love with being a chiropractor again!
Dr. Thomas Mora DC
Total Health Chiropractic
Livermore, CA

Upcoming Seminar

New Patient

March 13, 2021

DC Trainings Headquarters

Seating is limited and reservations are required

Future Seminars

Report of Findings

May 15, 2021

Financial Arrangements

July 10, 2021

Lifetime Care

September 11, 2021

Goals and Marketing

November 06, 2021